These General Terms and Conditions of Sale (GTCS) govern the contractual relationship between IKG Satisfaction LLC, located at 8206 Louisiana Blvd NE, Ste A #3288, Albuquerque, New Mexico 87113, USA (hereinafter referred to as « IKG Satisfaction ») and its professional clients (hereinafter referred to as « Client »).
These GTCS apply to any entrepreneur, legal or natural person, or partnership with legal capacity, who acts within the scope of their professional, commercial, or independent activity when entering into a legal transaction with IKG Satisfaction.
Any deviations from these GTCS are only valid if confirmed in writing by IKG Satisfaction. IKG Satisfaction’s terms and conditions apply even if it accepts the client’s order knowing that the client’s terms and conditions differ from or contradict its own GTCS.
IKG Satisfaction reserves the right to amend these GTCS at any time. Changes will be communicated to the Client in a timely manner. If the Client does not object to the new GTCS within two weeks of notification, they will be deemed accepted.
he contract can be concluded in French or English.
These GTCS will not be stored separately by IKG Satisfaction. They can be viewed at any time on the website: (http://www.ikgsatisfaction.com).
The services of IKG Satisfaction are exclusively available to professional clients.
The contract is concluded when the Client registers on the website www.ikgsatisfaction.com and IKG Satisfaction confirms the registration.
IKG Satisfaction offers various services aimed at optimizing digital marketing, online presence, and import/export logistics for clients. The exact description of the services is provided during the client’s registration.
To use the services, an internet connection and the use of up-to-date, compatible web browsers are required. IKG Satisfaction does not guarantee the use of the services on other browsers or older versions.
The Client is responsible for the proper use of the services. IKG Satisfaction is not obligated to achieve specific results in terms of improving the client’s business activities.
The contract duration is specified to the Client at the time of registration.
The contract is not automatically renewed. The Client must re-register at the end of each contractual period if they wish to continue using the services.
The contract can be terminated at any time with a notice period of at least seven days before the end of the contractual period.
Termination can be made by mail or email. The steps for online termination are available on the IKG Satisfaction website.
The right to terminate without notice for a valid reason remains unchanged for both parties.
All sales of freelancing or SEO training are final and non-refundable after purchase.
The Client agrees not to share their training access with third parties. Any violation of this clause will result in immediate termination of access without refund.
The Client must immediately update their contact and payment information in their client profile.
The Client must keep their access data to the IKG Satisfaction platform confidential and not share it with third parties.
By using a credit card as a payment method, the Client authorizes IKG Satisfaction to initiate payments with the relevant financial institution.
The Client must comply with the rules and policies of advertising platforms such as Google Ads and Meta Ads.
Payment is based on the contract duration and the payment period chosen by the Client.
The indicated prices are net prices and may be subject to applicable VAT.
Payment is due at the beginning of the contractual period. In the case of automatic renewal, payment is due again at the time of renewal.
The first invoice is sent by email, and subsequent invoices are available in the client’s profile.
In case of payment default, IKG Satisfaction may block access to the services.
IKG Satisfaction strives to ensure continuous access to its services. However, maintenance or security issues may cause disruptions. Continuous availability of the services cannot be guaranteed.
IKG Satisfaction is liable without limitation for injury to life, body, or health, or in the case of intentional or grossly negligent breaches. In the event of slightly negligent breaches of essential contractual obligations, liability is limited to foreseeable damages at the time of contract conclusion. In other cases, claims for damages are excluded.
The law of the United States exclusively applies.
The exclusive place of jurisdiction for all disputes is the registered office of IKG Satisfaction.
IKG Satisfaction LLC
8206 Louisiana Blvd NE, Ste A #3288, Albuquerque, New Mexico 87113
Phone: +1 252 424 0827
Email: contact@ikgsatisfaction.com
